Terms of service

OVERVIEW

Welcome to Astrom Engineering AB. The terms “we”, “us” and “our” refer to Astrom Engineering AB. Astrom Engineering AB operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”), to provide you with a curated shopping experience.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.

Please read these Terms carefully. They include important information regarding your legal rights, limitations of liability and warranty disclaimers.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents to use the Services under your supervision.

When using the Services or placing an order, you may be required to provide information such as your name, email address, billing address, payment details, and shipping information. You represent and warrant that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, sell, or assign your account to another person.


SECTION 2 – OUR PRODUCTS

We strive to display our products as accurately as possible. However, actual product colors, materials, or appearance may vary depending on device settings, screen resolution, and lighting conditions.

We do not guarantee that product appearance will exactly match images displayed on the website or meet individual expectations.

Product descriptions, specifications, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities sold to any customer, region, or jurisdiction.


SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase. All orders are subject to acceptance by Astrom Engineering AB. An order is not considered accepted until payment has been processed and order confirmation has been issued.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, suspected fraud, or issues with payment authorization.

Once an order has been accepted, cancellation requests may not be possible.

Returns and refunds are governed exclusively by our Refund Policy.

All purchases are intended for personal use only and not for resale or commercial distribution.


SECTION 4 – PRICES AND BILLING

All prices are displayed in the currency shown at checkout. Prices may change without notice.

Unless explicitly stated otherwise:

  • Prices do not include shipping costs.

  • Prices do not include customs duties, import taxes, or other governmental charges for shipments outside the European Union.

You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for all amounts due, including applicable taxes, shipping, and fees.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs authorities, or circumstances beyond our control.

For international shipments, orders may be subject to import duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included at checkout.

Risk of loss and title to products pass to the customer upon transfer to the shipping carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services, including text, images, graphics, logos, videos, designs, and trademarks, is the property of Astrom Engineering AB or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. No content may be copied, reproduced, modified, distributed, or used without prior written consent.

All rights not expressly granted are reserved.


SECTION 7 – OPTIONAL TOOLS

The Services may include access to third-party tools or services. These are provided “as is” and “as available,” without warranties or guarantees of any kind.

We are not responsible for the content, functionality, or performance of third-party tools and assume no liability arising from their use.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites.

Accessing third-party websites is done at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Astrom Engineering AB is powered by Shopify Inc., which provides the e-commerce platform for our Services.

All purchases are made directly between you and Astrom Engineering AB. Shopify is not responsible for any aspect of sales transactions, including product quality, delivery, refunds, or customer support.

You agree to release Shopify and its affiliates from any claims arising from transactions conducted through our store.


SECTION 10 – PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy, which explains how personal data is collected, used, and shared.

Because our store is hosted on Shopify, certain data is processed by Shopify and its service partners in accordance with their privacy policies.


SECTION 11 – FEEDBACK

If you submit feedback, suggestions, reviews, or other content, you grant us a perpetual, worldwide, royalty-free right to use such content for any purpose without compensation.

You represent that you own or have the necessary rights to submit such content.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws or regulations, infringe intellectual property rights, transmit malicious code, or engage in fraudulent or abusive conduct.

We reserve the right to suspend or terminate access for violations of these Terms.


SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice.

All obligations and liabilities incurred prior to termination shall survive termination.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, to the fullest extent permitted by law.


SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Astrom Engineering AB shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Services or products purchased.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Astrom Engineering AB, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 19 – ENTIRE AGREEMENT

These Terms, together with referenced policies, constitute the entire agreement between you and Astrom Engineering AB.


SECTION 20 – ASSIGNMENT

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.


SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.


SECTION 24 – CONTACT INFORMATION

Astrom Engineering AB
Sunnerdahlsvägen 9
167 62 Bromma
Sweden

Email: info@astromengineering.com

Company registration number: 559556-6265
VAT number: SE559556626501